Last Revised: July 19, 2023

We, Kizik Design, LLC, are committed to protecting the privacy and security of personal information and  providing transparency about how we use personal information (also known as personal data). This Privacy Notice sets forth our policies and practices for collecting and using personal information when you visit our website, interact with us on social media, or otherwise interact with us, which we refer to in this policy as our “Services”. . This notice does not address our use of personal information outside the context of these Services. Employees, applicants, vendors, and others that work with us outside the context of the Services receive separate privacy notices that address our use of personal information in the context of those relationships with us and are welcome to contact us to receive a new copy of or link to the applicable privacy notice.

Within the context of the Services, this notice explains how we use and disclose personal information. It also discusses how you can control certain uses and disclosures of personal information. We will update this notice from time to time, or as our privacy practices change, to ensure it accurately describes how we use your information. When we do so, we will update the date above. We recommend that you review this notice from time to time for the latest information. If we change our practices in a material way, we will provide appropriate notice to you, usually through an e-mail message or through a banner or pop-up within our Services.

If you have any questions regarding this notice or our use of your information, please contact us using one of the methods detailed below.

1. How we use and disclose personal information

We use and disclose personal information as described in the following table and the text that follows it.

 

Categories of individuals	Categories of personal information	Purposes	Methods of Collection	Third-party recipients (see below)
All Service users	·Activity information ·Non-precise geolocation information	·Personalization ·Service analysis ·Network advertising	·Directly from individual ·Indirectly by monitoring individual’s activities or behavior ·From third party sources (cookies)	·Analytics providers ·Advertising networks
Service users who give us permission to send marketing related e-mail or text messages	·E-mail address ·Phone number (or other text message recipient identifier)	·Marketing, including checkout reminders	·Directly from individual	·None
Service users who place orders	All of the categories listed for “All Service users” plus: ·Personal contact information ·Shipping information ·Order information ·Payment data	·Order processing ·Personalization ·Marketing ·Service analysis ·Customer support	· Directly from individual ·Indirectly by monitoring individual’s activities or behavior	·Delivery services ·Payment processors
Registered service users	All of the categories listed for “All Service users” plus: ·Personal contact information ·Access credentials ·Order information	·Order processing ·Personalization ·Marketing ·Service analysis ·Customer support	·Directly from individual ·Indirectly by monitoring individual’s activities or behavior	·Other service users as you direct
Prospective customers, including individuals who react to online advertisements	All of the categories listed for “All Service users” plus: ·Interest information	·Marketing	·Indirectly by monitoring individual’s activities or behavior ·From third-party sources	·Analytics providers ·Advertising networks
Sweepstakes and contest entrants	·Personal contact information ·Activity information ·Contest and sweepstakes information	·Sweepstakes and contest administration ·Marketing ·Customer support	·Directly from individual ·Indirectly by monitoring individual’s activities or behavior ·From third-party sources	·Businesses who assist us with messaging to our clients, prospects, and event attendees
Individuals who attend our promotional events	·Personal contact information ·Interest information	·Marketing ·Event administration ·Facility security	·Directly from individual ·Indirectly by monitoring individual’s activities or behavior ·From third-party sources	·Businesses who assist us with messaging to our clients, prospects, and event attendees

 

2. Personal information disclosure and sharing

In addition to the disclosures to the third parties described in the table above, we may also share your information with:  

• Service providers. We share your personal information with third parties that provide services to us. We engage these kinds of third parties with contracts that require them to use your personal information only for the purpose of delivering the services for which we have engaged the third-party and as required by law. These kinds of third parties provide business, professional, administrative, or technical support functions for us, such as payment processing, billing, data storage, quality assurance, and marketing.
• Legal compliance recipients. We disclose personal information to the courts, the government, law enforcement agencies, litigants, and similar recipients when required by law.
• Successors. We may disclose personal information associated with a part of our business to a buyer, potential buyer, or other successor to our business.

We also may disclose personal information to third parties with your consent or at your direction.

3. Personal information security and retention

We have reasonable administrative, technical, and physical safeguards designed to protect personal information in our possession. While we make every effort to help ensure the integrity and security of our network and systems, you should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be completely secure, accurate, complete, or current. 

Personal information will be retained only for long as there is a legitimate business or legal need to retain the information. In the course of our ordinary business, we retain information related to customers and orders for 10 years. We retain other personal information related to the Service for 10 years.

4. International orders and users

For customers who reside outside of the United States, including in Canada, your personal information will be processed in the United States, where our servers are located.  When you use our Services, your information is protected by this privacy notice. You, in accordance with our Terms of Service, consent to the transfer of personal information to the United States.

5. Children’s privacy

We are very concerned about the safety of children using the Internet. We do not knowingly collect any personal information from those under the age of 13. We also do not sell any personal information of or related to  children.

If we discover that we have collected personal information from a visitor under the age of 13, we will promptly delete such information.

6. Your California Privacy Rights

If you are a California resident, you may have certain rights as a consumer regarding your personal information conferred under Cal. Civ. Code § 1798.100, et seq., known as the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA).

A. Collection of Personal Information

The following tables show the categories of personal information we have collected in the last 12 months and indicate whether each category of personal information has been shared for a business purpose or sold to or shared with a third party.

Category	Collected
A. Identifiers.	Yes
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Yes
C. Protected classification characteristics under California or federal law.	No
D. Commercial information.	Yes
E. Biometric information.	No
F. Internet or other similar network activity.	Yes
G. Geolocation data.	Yes
H. Sensory data.	No
I. Professional or employment-related information.	No
J. Non-public education information	No
K. Inferences drawn from other personal information.	Yes

 

B. Disclosure of Personal Information

In the past twelve months, we have sold or shared information for cross-contextual behavioral advertising purposes to third parties as described in the table below.

Category	If sold or shared, Categories of Recipients	Disclosed for a Business Purpose
A. Identifiers.	Third-party analytics providers and network advertisers	Service providers
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	Third-party analytics providers and network advertisers	Service providers
D. Commercial information.	Not sold	Service providers
F. Internet or other similar network activity.	Third-party analytics providers and network advertisers	Service providers
G. Geolocation data.	Third-party analytics providers and network advertisers	Service providers
K. Inferences drawn from other personal information.	Third-party analytics providers and network advertisers	Service providers

Please refer to Section 2, above, for more information on our privacy practices with regard to service providers. Refer to section 6(C), below, for information regarding opting out of these practices.

C. Your Rights

If you are a California resident, California law permits you to request that we disclose certain information about our collection and use of your personal information including:

• the “right to know,” meaning the right to request any or all of the following:
• the specific pieces of personal information we collected about you;
• the categories of personal information we collected;
• the categories of sources used to collect the personal information;
• the business or commercial purposes for collecting your personal information; and
• the categories of third parties with whom we have shared your personal information
• the right to request deletion of your personal information that we collected
• the right to have someone you authorize make a request on your behalf
• the right to opt-out of “sale” (as that term is defined in the CCPA) or, after January 1, 2023, the sharing of personal information for cross-contextual behavioral advertising purposes
• the right to make a request for the correction of errors or inaccuracies in your personal information
• the right not to be discriminated against for exercising any of these rights.

Exercising Your Rights

To exercise your rights to know (or for data portability), to deletion, or correction described above, please submit a request by contacting us through any of the means outlined below.

Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your child. We will take steps to verify your request to ensure that you are the person making the request, or that the person making the request on your behalf has your legal authorization.

Your request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You do not need to create an account with us to submit a request, but we consider requests made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.

Opting out of the sale or sharing of personal information

If you are California resident age 16 or older, you have the right to direct us to not sell or share your personal information at any time (the “right to opt-out”). We do not sell the personal information of any such person we actually know to be less than 16 years old, unless we receive affirmative authorization from them. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may contact us as described in Section 8, below.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to comply with the request.

Restricting our use of sensitive personal information

Although you have the right to request that we restrict our processing of sensitive personal information to only that which is necessary to deliver our products and services to you, we already limit our processing of sensitive personal information in this way. If you have any questions or requests relating to this topic, please contact us at the information provided below.

Shine the Light

California’s “Shine the Light” law, Cal. Civ. Code § 1798.83, entitles California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Any inquiries regarding personal information sharing with third parties may be directed to us at the contact information set forth below.

7. Your Privacy Rights

You may have certain rights regarding your personal information under the law. To exercise your rights, please submit a request by contacting us through any of the means outlined below.

Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your child. We will take steps to verify your request to ensure that you are the person making the request, or that the person making the request on your behalf has your legal authorization.

Your request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Our website collects information from website visitors via cookies. As described in our Cookie Notice, when you visit our website, log in, register or open an email, cookies, ad beacons, pixels, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or vendors on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving advertising from one of our vendors by visiting https://app.retention.com/optout.

9. Contacting Us

To exercise your rights or for other inquiries, please contact us at:

• By e-mail: privacy@handsfreelabs.com
• By toll-free call: 833-675-0266
• By postal mail at:

Kizik

Attn: Privacy Compliance

1172 W. 700 N., Suite 200

Lindon UT 84042